Product Upgrade
Dinesh
Last Update 5 dni temu
Overview
SecOps Solution provides a built-in upgrade mechanism that allows administrators to update the platform to the latest available version directly from either the main product interface or the On-Prem Management Portal.
Product updates may include:
- New features and enhancements
- Security updates
- Bug fixes
- Performance improvements
- Platform stability updates
During the upgrade process, platform services may be temporarily unavailable. Services will automatically restart once the upgrade is completed.
Before You Begin
Before starting an upgrade:
- Ensure the SecOps Central Server has internet connectivity to the required update endpoints.
- Verify sufficient disk space is available on the server.
- Avoid running active scans, patch deployments, or audit jobs during the upgrade window.
Method 1: Upgrade from the SecOps Platform
This is the recommended method for upgrading the platform.
Step 1: Log in to the Platform
Open the SecOps web console:
Log in using an administrator account.
Step 2: Open Settings
Click the Profile icon in the upper-right corner and select Settings.
Step 3: Navigate to Software Update
From the left navigation menu:
Step 4: Check for Updates
Click Check for Updates.
The platform will verify whether a newer version is available.
Step 5: Start the Upgrade
If an update is available, an Update Now button will be display
Click Update Now to begin the upgrade process.
Important
During the upgrade process, the SecOps Platform web interface may become temporarily inaccessible while platform services are being updated and restarted. This is expected behavior.
To monitor the upgrade progress, open the On-Prem Management Console in a separate browser tab:
Select Update from the left navigation menu to view the current upgrade progress and status.
Step 6: Verify Upgrade Completion
After the update completes:
- Refresh the page.
- Confirm that the Current Version matches the Latest Version.
- Verify the status displays Up to Date.
Method 2: Upgrade from the On-Prem Management Portal
The On-Prem Management Portal can also be used to perform platform upgrades.
Step 1: Access the On-Prem Management Portal
Open:
Step 2: Check for Available Updates
Updates can be initiated in either of the following ways:
Option A - Update Banner
If a newer version is available, an update notification banner will appear on the dashboard
Click Update Now.
Option B - Update Menu
From the left navigation menu, select:
Then click Check for Update.
When a newer version is detected:
- Review the available version.
- Click Update Now.
During the Upgrade
During the upgrade process:
- Platform services will be temporarily stopped.
- Update packages will be downloaded and installed.
- Required migrations will be executed automatically.
- Services will restart automatically once the upgrade completes.
The upgrade duration may vary depending on server performance and network connectivity.
Verify the Upgrade
After the upgrade:
- Log in to the platform.
- Verify the displayed version.
- Perform a quick functional validation of the dashboard.
Troubleshooting
Update Check Fails
Verify:
- DNS resolution is working correctly.
- Firewall rules allow outbound HTTPS connectivity.
- Proxy configuration is correctly configured (if applicable).
Platform Is Not Accessible After Upgrade
If the platform does not become available after the upgrade:
- Wait few minutes for services to restart.
- Verify the On-Prem Management Portal is accessible.
- Restart services from the management portal if required.
- Export logs and contact SecOps Solution Support.