Export Logs
Dinesh
Last Update 5 hari yang lalu
Overview
The On-Prem Management Console allows administrators to export platform logs for troubleshooting, diagnostics, and support purposes.
The exported logs are downloaded as a ZIP archive containing the relevant platform logs.
Export Platform Logs
Step 1: Access the On-Prem Management Console
Open:
Step 2: Export Logs
From the left navigation menu:
Click Download Logs to generate and download the log archive.
Share with Support (If Required)
If requested by the SecOps Solution Support team, share the exported log archive for further analysis.
📧 support@secopsolution.com
📧 support@secopsolution.com
The log archive helps the support team investigate platform issues, upgrade failures, connectivity problems, and other operational concerns more efficiently.