SMTP Configuration
Dinesh
Last Update 5 hari yang lalu
Overview
SMTP configuration enables SecOps Solution to send email notifications, alerts, reports, and other system-generated communications.
After configuring SMTP, it is recommended to send a test email to verify connectivity and authentication before relying on email notifications.
Configure SMTP Settings
Step 1: Log in to the Platform
Open the SecOps web console:
Log in using an administrator account.
Step 2: Open Settings
Click the Profile icon in the upper-right corner and select Settings.
Step 3: Navigate to SMTP Settings
From the left navigation menu:
SMTP Configuration Fields
SMTP Server
Enter the hostname or IP address of your mail server.
Examples:
This server will be used by SecOps Solution to send outbound emails.
Port
Specify the SMTP port used by your mail server.
Common ports:
| Port | Usage |
|---|---|
| 25 | Standard SMTP |
| 465 | SMTPS (SSL/TLS) |
| 587 | SMTP with STARTTLS |
Use the port recommended by your email provider.
Email Type
Select the communication method supported by your SMTP server.
Available options:
| Type | Description |
|---|---|
| SMTP | Standard SMTP communication |
| SMTPS | SMTP over SSL/TLS |
Enable TLS
Enable this option if your mail server requires TLS encryption.
TLS helps secure communication between the SecOps platform and the mail server.
Typical examples:
- Microsoft 365 → Enabled
- Google Workspace → Enabled
- Corporate SMTP → Depends on configuration
Sender Name
Specify the display name that recipients will see when receiving emails.
Example:
Sender Email
Specify the email address that will appear as the sender.
Example:
This address should typically belong to the configured mail domain.
Requires Authentication
Enable this option if the SMTP server requires authentication. Most modern SMTP servers require authentication.
When enabled, additional fields become available:
When enabled, additional fields become available:
- Username
- Password
Test SMTP Configuration
After completing all required fields:
- Enter a valid Test Email Address.
- Click Send Test.
- Verify that the email is successfully delivered
A successful test confirms:
- SMTP server connectivity
- Authentication settings
- TLS/SSL configuration
- Email delivery functionality
Troubleshooting
Test Email Fails
Verify:
- SMTP server hostname is correct.
- SMTP port is accessible from the SecOps Central Server.
- Username and password are valid.
- Firewall rules allow outbound SMTP communication.
- TLS settings match the mail server requirements.
Authentication Error
Verify:
- Credentials are correct.
- SMTP authentication is enabled on the mail server.
- Application-specific passwords are configured if required by the email provider.
Emails Are Not Received
Verify:
Note: It is recommended to send a test email immediately after configuration changes to ensure SMTP settings are functioning correctly.
- The sender email address is permitted by the mail server.
- Messages are not being filtered as spam.
- Recipient email addresses are valid.
Note: It is recommended to send a test email immediately after configuration changes to ensure SMTP settings are functioning correctly.