Troubleshooting

This section provides solutions to common issues that may arise during the setup or operation of the SecOps agent.

Linux Agent (Jump Host or Endpoint)

    sudo systemctl status secops_service.service

3. You can initiate connectivity check from the actions button in the

    assets section on the product.

• To restart the Linux agent, run the below command                              sudo systemctl restart secops_service.service

1. Check the agent status in the assets section on the product.

2. Initiate connectivity check from the actions button in the assets section 

    on the product

3. Alternatively, you can verify from your Windows host. Check if 

the secops_server process is running in the Windows Task Manager.

• Open Windows Services, locate "SecopsService," and click on restart.

• Use ping or telnet to verify reachability from the jump host

• sudo systemctl status ssh

• SSH into the remote Linux host from the jump host

• Get-Service -Name WinRM

• winrm quickconfig

• e.g telnet 192.168.1.12 5985

Mac Agent

• sudo launchctl status secops_service

3. You can initiate connectivity check from the actions button in the assets section on the product.